Q: What time can I check-in & check-out the hotel?

A:The Check-in and Check-out time are subject to the management of the hotels. In China, most of the hotels have their check-in time after 14:00 and the check-out time before 12:00.

Q: Can I confirm a non-smoking hotel room?

A:Of course. We can book a non-smoking room for you once you request.

Q: Is Internet access available in hotels in China?

A:Yes. Most of the hotels above 3-star provide internet access service in your room or at business center. If you want to use internet in your room, you need to ask for key-access at the reception desk.

Q: Is English TVs available in the hotel?

A:CCTV 9 is an international channel which is broadcasted in English. Most hotels could receive this channel. In some hotels, there are also some pay channels which is in English for your choice. You could consult with the reception desk for more information. If you use them, you need to pay for it by yourself.

Q: Where to eat?

A:There are so many restaurants in each city of China. No matter where you would like to eat, in the slap-up restaurants or in the roadside eateries, make sure that the restaurant is clean and the food has been freshly prepared. It is recommended to bringing your own chopsticks when you decided to eat in roadside eateries.

Q: What kind of restaurants you arranged for us?

A: All of the restaurants we arranged for you are approved by the national tourism administration, therefore the hygiene and quality of the meals are guaranteed.

Q: Is the tap water drinkable?

A:In China, tap water is not drinkable, even if you are in five star hotels.

Q: Are the meals included in the itinerary pre-arranged or could be ordered by us when we sit down at the table?

A:In order to ensure the quality and hygiene, most of the meals are arranged in advance. You can not make your own orders at this point.

Q: Are the meals included in the tour?

A: The tour arranged by TimeinChina included all the meals, namely the breakfast, lunch and dinner. The style of the meals depends.

Q: Do we eat Chinese food throughout the trip?

A: Most of the meals we offered are Chinese food, but we are glad to make adjustments according to your preferences and opinions.

Q: Do we have our meals with our guides?

A: You only eat with your guides and drivers in the same restaurant but not on the same table.

Q: Can I arrange my own meal rather than the pre-arranged restaurants in the tours?

A: If you do want to arrange your meal by yourself, we will respect your decision. But it is strongly recommended to have the meal in our pre-arranged restaurants since they are authorized strictly by the Tourism Bureau in safety and hygiene.

Q: Do the restaurants accept credit cards?

A:Credit cards can be used in large restaurants, but not in small restaurants and roadside eateries.

Q: What type of meals we are going to get during our tour in China?

A:All breakfasts will be served at the hotel you stay in American Buffet or sometime Chinese Buffet. Lunch and dinner in your itinerary are usually pre-arranged and fixed for the group, sometimes western style and sometimes Chinese style. If you have some suggestions or requests, please tell us in advance. We will glad to arrange the meal according to your preference.

Q: What kind of vehicles we will be on during our tour in China?

A: It depends on how many members in the tour group. All the vehicles we used are luxury tourism passenger buses which have been used less than 5 years. They are air-conditioned, clean, comfortable, non-smoking and big enough for the entire group of people. Their running was approved by related tourism administration. The drivers are all specialized tourism bus driver with many years driving experience.

Q: What's the best buy in China?

A:There are many exotic and good things to buy as souvenirs in China. The most representative goods are: silk, tea, antiques, painting, calligraphy, Chinese Medicine, arts and crafts.

Q: Where to buy?

A:You can buy in friendship shop, supermarket, shopping mall, stores and factories.

Q: May I bargain when I am buying?

A: Bargaining in China is important. It has been a part of the culture here. Bargaining is widely acceptable in small shops, stalls, tourist shop, flea market, etc. Generally, merchandise in the supermarket and shopping malls are in fixed price that bargaining is ineffectual.

Q: What about the Chinese tour guides?

A:All of our tour guides are certificated by the national tourism administration. They have rich and overall historical and cultural knowledge and are fluent both in English and Mandarin. The guides also hold excellent organizing and cooperation ability and could deal with all kinds of unexpected situations and help you solve many difficulties.

Q: What’s the working time of the tour guide?

A:Actually, in China, there is no definite stipulation on the working time of our guides. Generally speaking, the guide’s daily work begin since he / she meet you in the hotel in the morning and end until you finished planned tour for the day and he / she take you back to your hotel. If the program only occupied a half day, you will be on your own the rest of the day.

Q: Will a guide pick us up at the airport or take us to the airport?

A:Yes. When you arrive, our guide will meet you at the airport in each city. He will meet you at the airport exit, holding a sign with your name on it. Also, when you depart, our guide will accompany you to the airport and help you to check-in.

Q: What is the tipping practice for visitors to China?

A: In 1980s, tipping is illegal in China. Nowadays, it is widely accepted, although still officially prohibited. Tipping for tour guides and drivers in recognition of their good service has become a common practice. However, we still forbid our guides and drivers to ask for tips from tourists.

Q: Does the quotation include my tips to guides, driver or hotel bellboys?

A:No. The quotation we offered does not include the tips. If you want to thank them for their good service, the tip is on your side.

Q: What credit cards are accepted in China?

A:Currently, most of the internationally accepted credit cards can be used in China. They include: Visa, MasterCard, American Express, Diner's Club, and the JCB card of Japan. While, these credit cards are accepted only in large hotels, shopping centers and restaurants.

Q: Are the ATM machines of major banks available that I may withdraw money at any time?

A:Yes. The major banks all have their ATM machines available near big restaurants, hotels, shopping malls, and business districts. They provide 24-hours self-help service. You can withdraw money from ATM machines of Bank of China at any time.

Q: What’s the denomination of Chinese currency?

A:China currency is renminbi, commonly abbreviated as RMB. The basic RMB unit is yuan, and subsidiary units are jiao and fen. 10 jiao equal a yuan and 10 fen equal a jiao.

Q: Where can I change money for RMB in China?

A:Banks, airports and major hotels all provide money exchange service. The rate is the same everywhere.

Q: Can I use my electric appliances in China?

A:

Electricity in China is 220V, 50 Hz, AC. Two-pin and some three-pin sockets are available. Most of the hotels have a socket in the bathroom for both 110V and 220V. However, outside of the bathroom, only 220V sockets are provided. If you want to use your electric appliances in China, you'd better bring a 220-110 adapter with you.

Q: Is insurance necessary for travelers going abroad?

A:

Travel insurance is absolutely necessary when traveling abroad. We strongly recommend our guests purchase travel insurance in their own country before departure on a tour against unforeseen circumstances.

Q: I have gotten a drive license in my country. May I drive in China?

A:

Drive license issued by countries or areas outside Mainland China are invalid in Mainland China. Foreigners who have driving license issued by their home countries can apply for a temporary driving license and drive in China without having to take related tests, according to a clause in a regulation issued by the Ministry of Public Security. They only need to attend lessons to study Chinese road safety regulations, before they can drive in China. But they can only drive small cars or automatic-gear cars. If foreigners will stay for a relatively long time in China, they can consider obtaining an official driving license in China. To do so, they should take their foreign driving licenses and valid ID cards to the automobile management bureau, fill up the automobile driving license application form, take related physical examination, and attend a traffic regulation test. Once they have fulfilled all these procedures and passed related tests and exams, they can get the official driving license issued by the Chinese government.